### Why does the lastupdated only seem to change hourly when the Refresh interval is set to much less?

Weather data is pulled from Yahoo! and the update frequency of that data is varied and does not seem to follow a regular pattern. A shorter refresh interval will allow you to get the updated data from Yahoo! more quickly after is is available.

### Weather Dashboard will not launch

Try restarting your device. Hold the power button on the device until the popup appears. Tap "Power", then "Restart".

### The lastupdated data is hours ago and is not updating

Try restarting your device. Hold the power button on the device until the popup appears. Tap "Power", then "Restart".

### How do I turn off Weather Dashboard?

Set "Run in background" to "Off", then swipe away the dashboard.

### I receive the error "GPS or Google Location Services must be enabled"

You will need to enable the GPS or Google Services in order to use the GPS Tracking or the "Use Current Location (GPS)" button to get your location using GPS. Open the "Location Services" application. Swipe down on the Preferences menu in the upper left and select "Locate me using..." and select "GPS" and/or "Google Services".

### I receive the error "This application uses Google Location Services and the Google terms of use must be accepted to use this feature."

You will need to accept the Google Terms of Use in order to use the GPS Tracking or the "Use Current Location (GPS)" button to get your location using GPS. Open the "Location Services" application. Swipe down on the Preferences menu in the upper left and select "Locate me using..." and select "Google Services", then accept the terms of use.

### I am trying to use the "Use Current Location (GPS)" button to locate me, but receive the message "No results found"

This application uses the built-in service from Palm and Google to determine your "reverse location". If the reverse location returned for you is not found in Yahoo!, you may receive this error. This error is probably specific to where you are currently located and you may not be able to use this feature. You can use the location search box instead to find your location.

### I am having some other problem not listed

Here are 3 things to try that resolve most of the issues reported.

1. Ensure you have the most recent version of the application by visiting the App Catalog.
2. Restart your phone (Hold the power button on the device until the popup appears. Tap "Power", then "Restart").
3. If you have GPS tracking enabled, try disabling GPS Tracking, and manually retreiving your location using the the "Use Current Location (GPS)" button. You will receive error messages on that screen if there is an error.

### I have tried everything on the FAQ & Troubleshooting page and still have an issue.

Feel free to contact us using our email address, web site, or Twitter. All are located on the main Help page.