Messages not coming through
Under rare circumstances, (chat) messages are not received by this application. This is an issue with Facebook's servers and there's no way this app could fix this. In our tests this happened especially if the incoming messages were sent from Facebook's Messenger apps (e.g. from iOS). The only way this could be fixed is if Facebook fixed this bug on their servers.
Chat disconnects
Sometimes Facebook's servers disconnect without any reason. As Facebook forbids automatic reconnection, you'll see a reconnection dialog. WiFi instability might also cause disconnects.
Profile pictures do not update
When someone updates their profile picture, you need to go into Preferences -> Update profile pictures in order to reflect the change in thsi app. You might also need to restart the app or even to reboot your device to clear the system's cache of the profile pictures.
Profile pictures missing
It might happen that some profile pictures are missing in the contacts list. To our knowledge this is an issue with Facebook's servers. You might be able to correct that by resetting the profile pictures, see section Profile pictures do not update for more information.
If you encounter any other issues, please contact us!