Mobile Florist is a leader in mobile device floral ordering and delivery services. Mobile Florist fullfills all orders utalizing the Florists' Transworld Delivery (FTD) network to the US and Canada. This means that your order is handled by a local florist in the recipeints area which garuntees quality and freshness. There are no overnight voyages in dark boxes that test the tensile strength of cardboard. In most cases we can even offer same day delivery!
We use our experience and knowledge from past orders to select the best and most reliable florists from a network of over 15,000 local FTD florists. Many of the florists we use, we've used for years because they have a proven track record of reliably delivering high quality flowers and keeping our customers satisfied. Anyone can choose a local florist, we use our experience and make it our business to choose the best local florist. It is not in your best interest or ours to use anything but the best local florist.

At Mobile Florist we want you to be satisfied. If you feel the item delivered by one of our local florists is unsatisfactory we will pick up and replace the product, pick it up and refund your money or offer you a partial credit and keep the delivered product. Because of the perishable nature of flowers all we ask is that you contact us within 3 days of delivery with the details of your complaint.

Our products are delivered via our network of preferred local florists. Delivery is available Monday to Saturday to all 50 States and Canada. Sunday delivery is not available. For same day delivery - orders must be placed before 1:00 PM in the recipient's time zone. During peak holiday periods (Valentine's Day, Mother's Day, Christmas, Easter etc.) same day delivery cutoff time may be earlier. Requests for delivery at specific times of the day may be placed, but cannot be guaranteed. Normal delivery hours for our preferred florists are between 9:00AM and 7:00PM.

Mobile Florist collects sales tax based on the delivery address of the order. Local and state sales tax will be collected if the recipients' delivery address is in New York.

All prices quoted on this site are in US Dollars.

Visa, Mastercard, American Express, and Discover credit cards are accepted.

All orders being delivered within the U.S. and Canada will be assessed a $12.99 service charge. If sending more than one item to the same location on a single order, only one service charge will be assessed.

Substitution may be necessary to ensure your arrangement is delivered in a timely manner. The utmost care and attention will be given to your order to ensure that it is as similar as possible to the requested item. There shall be no substitution in type of arrangement; that is, no change in size or shape.

Mobile Florist is concerned about your privacy and the security of your personal data. We have made a strong effort to ensure that your personal information is safeguarded and have instituted a comprehensive privacy and security policy.

In general, you can use this App without telling us who you are or revealing any personal information about yourself. In order to better provide you with numerous products and services, our Site collects two types of information about its visitors: Personally Identifiable Information and Non-Personally Identifiable Information.
1. Non-Personally Identifiable Information
When you use this app, we may collect some basic Non-Personally Identifiable Information about you. This information may include information regarding your operating system, browser software, and IP (Internet Protocol) address. Non-Personally Identifiable Information is collected in order to provide you with satisfactory service. We may use the information to detect problems with our server and to administer our Site. In addition, Non-Personally Identifiable Information is compiled by us and analyzed on an aggregate basis.
2. Personally Identifiable Information
When you place an order or enter a sweepstakes or promotion, we request that you send us Personally Identifiable Information. This information lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information may consist of: your name, address, telephone number, email address, birth date, billing information (credit card number, expiration date and billing address), occasion type (Valentine's Day, etc.), products purchased, any relevant promotion code and information (for example, reward program account information) and the gift and message recipient's name, address, telephone number, email address and any other information you may provide us ("Personally Identifiable Information" ). We use Personally Identifiable Information for internal purposes, such as confirming and tracking your order, subscription or registration, analyzing trends and statistics, informing you of our new products, services and offers. Personally Identifiable Information is compiled by us and analyzed on both a personal and an aggregated basis.
To serve you better, we may combine Personally Identifiable Information you give us online or through our catalogs. We may also combine that information with publicly available information about you that we may receive from third parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and for other promotional purposes.
We may contract with third-party companies or persons to provide certain services including credit card processing, distribution, data management, promotional services, etc. ("Service Providers"). We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
3. Placing an Order
When you place an order, we require you to provide us with Personal Information. We use this information to give you a customized experience and to process the orders that you place with us.
For your shopping convenience, personal information you provide to us online to set up your Personal Account is automatically saved and stored by us. This includes information such as your billing address, email address, telephone number(s), credit card number (which is stored in encrypted form) and reward program information. Also from time to time we may disclose certain personal information (names, postal addresses, and non-sensitive transactional information such as your purchase history, amounts paid and products ordered) to direct marketing companies for trade or rental purposes. Your Personal Account is password protected from third parties. You may access your Personal Account by requesting your password from us (go to My Account) and then signing in with that password. Afterward, you may change your password, edit your Personal Information or request a password reminder at any time. Our database stores your billing and delivery information, and will automatically transfer it to the order form each time you place an order so that you do not have to re-enter this information when you sign in at subsequent visits.
The recipient phone number, which you furnish to us when you place an order, is used for delivery purposes. On some occasions, the recipient may be called to schedule delivery. To maintain our high quality standards, we will occasionally contact recipients to ensure satisfaction with their gift.

Like many other commercial sites, our App utilizes standard technologies called "cookies" to collect information about how our Site is used. A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits) that can later be retrieved to identify you to us. Cookies were designed to help a Web site recognize a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a Web site other than the one that set the cookie. Cookies can securely store a customer's password, personalize home pages, identify which parts of a site have been visited or keep track of selections, such as those selected in a "shopping cart." For instance, cookies allow us to pre-populate (or fill in) an email field with your email address if you revisit our Site and place an order. When you place an order, we send a cookie to your hard drive to record the product name, category of product that you ordered, the amount paid, the order number and any referral codes. No Personally Identifiable Information is recorded. When you click through to our Site from a promotional email, our Service Provider may send a cookie to your hard drive recording your IP address and other related information.

We will disclose Personally Identifiable Information, after subpoena or written request, to cooperate with a law enforcement investigation. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

All order and personal information is encrypted using Industry Standard secure socket layer (SSL) technology. Mobile Florist complies with all PCI Standards and completes regular security checks by licensed third parties to ensure your data remains secure. Any data locally stored is protected with the strongest encryption possible and can be managed by you. However, despite all reasonable security precautions and processes, such as password protection, encryption technology, and use of firewall technology, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, we cannot guarantee or warrant the security of any information you transmit to or from our Site, and you do so at your own risk. Once we receive your transmission, we will take commercially reasonable precautions to protect its security on our systems.

We use outside independent florists to fulfill orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Our App may contain links to other Web sites. Privacy policies on such linked sites may be different from our Policy. We are not responsible for the privacy practices and content of these third-party Web sites. You access such linked sites at your own risk. We urge you to follow safe Internet practices and do not supply Personal Information to these Web sites unless you have verified their security and privacy policies.

We take special care to protect the safety and privacy of children. Our App is a general audience site. Consumers making purchases must have a valid credit card and be 18 years of age or older. It is the policy of Mobile Florist not to collect personal information on any person under the age of 18 and we request that any person under age 18 not submit any personal information via our App.

By shopping at our App or opening an account with Mobile Florist, you consent to the use of your Personally Identifiable Information by Mobile Florist in the manner specified in this Policy. We, however, have the option to change, modify, or add to the terms and conditions of the Policy at any time. We will inform you of any material changes by posting the revised Policy on our App 30 days prior to implementing the change. Any customer who does not agree to the revised Policy has the option to opt-out. The Policy will go into effect on the date posted. The new Policy will apply to all current and past users of our App and will replace any prior policies that are inconsistent.
Because our App accepts international orders, if you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using our site or providing us with your information, you hereby consent to this transfer. In addition, if you provide data about other individuals (such as gift recipients), you agree that you have obtained consent from each such individual to the submission and processing of such information to the terms of this Policy, including without limitation the transfer of such data to the United States. Although we will collect and use your information only as stated in this Policy, laws generally applicable to the protection of personal data in the United States may not be as stringent as those in some users' home jurisdictions.
We take the security and privacy of your information very seriously.
Saved Billing is opt-in only feature that helps save time when making multiple purchases. If you choose, your Billing Address and Payment Information are saved so they can quickly be reused later.
If you do not explicitly enable this feature, your payment information will NOT be saved on your device.
When Billing and Payment information is saved, it will be encrypted with top of the line Blowfish Encryption. For security reasons, this information cannot be viewed nor edited after being stored. You can remove billing profiles, but cannot update them. More information on Blowfish encryption is below.
To comply with credit card processing rules and best practices, your card code (3-4 digit pin) is NOT stored with your billing profile. The card code must be entered every time you use the saved billing profile. This ensures only you can use this billing information.
You can easily erase all or some of your saved billing profiles through the Preferences section. From the opening screen, tap "more", then "Preferences". You cannot see or edit the data, only delete it. To remove a single profile, swipe it to the side. Remove all profiles at once with the appropriate button.
Please review our comprehensive Privacy Policy for more information. We want your business and take your privacy seriously.
If you have any questions about our security methods, privacy policy, or anything, please Contact Us immediately. We are here to ease your mind and answer any questions you may have.
Blowfish is a keyed, symmetric block cipher, designed by Bruce Schneier and included in a large number of cipher suites and encryption products. Blowfish provides a good encryption rate in software and no effective cryptanalysis of it has been found to date. More on Wikipedia.
We take the security and privacy of your information very seriously.

| Security |

The safety, security, and privacy of your data is #1 to us. All orders are sent to our secure server utiling industry standard SSL technology. The same technology that is used in leading browser's around the world. SSL encrypts your order information as additional protection against the decoding of that information by anyone other than us.

| Questions About Security/Privacy |

If you have any questions about our securty methods, privacy policy, or anything, please contact us. We are here to ease your mind and answer any questions you may have. Contact Us