#### Tips for Downloading

The average size data file for a single Translation in Simple Bible Pro is about 35-40MB. This is compared to the 4-6MB data files of other Bible apps. Consequently, the download of a single Bible translation takes about 4 minutes on an ideal connection. If your cellular signal is weak and you don't have Wi-Fi it can take considerably longer. We are working on a fix for these long downloads.

Please make sure you have a good connection before you get started. WiFi is best but if that isn't available, it's best to make sure you have at least 3-4 bars before attempting the download.

TOUCHPAD USERS! For some reason, downloading bibles on the TouchPad takes even longer. Read that as 10 Minutes or longer. We believe this has to do with the emulation mode that this app(designed for a phone) runs in when on the TouchPad. Please be patient.

Is your download stuck or causing your device to reboot? We have had reports of this behavior and we have been unable to duplicate it on our test devices. If this is happening to you, here are a few things that have helped others remedy the situation.

- Devices with Removable Batteries. Remove your battery, wait 1 minute then reinstall it. This has worked on numerous occasions.
- TouchPad Hard Reset. If you have a TouchPad, the battery is not removable. You can perform a "Hard Reset." To do a hard reset, press your TouchPad's home button(on the front of your TP) and power button at the same time for about 15 seconds.
- Always check to see if it downloaded even if it seems stuck at the end. Some have seen the Download actually complete when it appeared stuck just before the end.
- Try and try again. Try from different locations and with different connections.

WE ARE WORKING TIRELESSLY TO IMPROVE THE DOWNLOAD TIMES AND MAKE THEM STABLE ON ALL DEVICES. We will not stop until we find a way to make the downloads better. Thanks again for your patience.